To contribute effective operational management skills with a strong emphasis on front- line customer service resulting in a significant increase in bottom-line profitability.
SouthWest Industrial Systems, Huntington Beach, CA
Operations Manager, May 2009- Present
· Project manage work- teams to successfully complete projects
· Interface with customer base and provide ongoing support
· Supervised Accounts Payable and Receiving Department
· Experience in Payroll Administration and related software
· Knowledge of CAD programs to support projects
Service Department Manager and Customer Care Representative August 2004- November 2009
· Provided employee feedback and process improvement forum
· Ran front office and provided technical support for complex custom design panels.
California State University Fullerton, Fullerton CA
BA Communications in Advertising
2015 - present
Orange Coast College
Associate degree in business communications.
2007-2014
RESUME
Education
Qualifications
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Highly motivated and driven to be successful in the work place
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Strong oral and written communication skills
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Resourceful and able to think outside of the box to solve problems
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Ability to listen to criticism and adjust performance